Terms and Conditions
KRETIVO SYSTEMS – Computer Repair and Maintenance
Welcome to KRETIVO SYSTEMS. By accessing our website or using our repair and maintenance services, you agree to comply with the following terms and conditions.
Use of Services
KRETIVO SYSTEMS provides computer repair, maintenance, diagnostics, and technical support services for individuals and businesses. By using our services, you agree to use them only for lawful purposes and in accordance with these terms.
Service Scope
Our services include hardware repairs, software installation, troubleshooting, virus removal, system upgrades, and routine maintenance. While we strive to resolve all technical issues, we do not guarantee that every problem can be fully fixed.
Customer Responsibilities
Customers are responsible for providing accurate information regarding their devices and reported issues. It is strongly recommended that all important data be backed up before submitting devices for repair. KRETIVO SYSTEMS is not responsible for any loss of data during the repair process.
Repair Timeframes
Estimated repair times may vary depending on the complexity of the issue and availability of replacement parts. We do not guarantee exact completion dates.
Payments
All service charges must be paid as agreed before or upon completion of services. Devices may not be released until full payment is received.
Warranty
Certain repairs may include a limited service warranty. This warranty does not cover accidental damage, misuse, software issues caused after repair, or unauthorized third-party modifications.
Limitation of Liability
KRETIVO SYSTEMS shall not be liable for indirect, incidental, or consequential damages, including data loss, financial loss, or business interruption resulting from the use of our services.
Abandoned Devices
Devices not collected within a reasonable period after repair completion may be considered abandoned. We reserve the right to dispose of or recycle such devices after notice.
Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services indicates acceptance of any updates.
Contact Information
Website: kretivosystems.com
Email: systems@kretivosystems.com
Address: 51, Yusuf-Esan Street, Costain, Lagos