Privacy Policy

KRETIVO SYSTEMS – Computer Repair and Maintenance

At KRETIVO SYSTEMS, we are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

We may collect personal information such as your name, phone number, email address, and device details when you request our services. During repairs, we may have limited access to data stored on your device.

How We Use Your Information

Your information is used to provide repair services, communicate with you about your device, process payments, and improve our services.

Access to Device Data

While performing repairs, we may need to access system files or data necessary for diagnostics and troubleshooting. We will only access information required for the repair process and will not intentionally copy, share, or misuse personal files.

Sharing of Information

We do not sell or rent your personal information. We may share limited information with trusted suppliers or service providers when necessary to complete repairs.

Data Security

We take reasonable measures to protect your personal information and device data from unauthorized access, loss, or misuse.

Cookies

Our website may use cookies or similar technologies to improve user experience and analyze website performance.

Data Retention

We retain customer information only as long as necessary to provide services and comply with legal obligations.

Your Rights

You have the right to request access to your personal data, request corrections, or request deletion of your information by contacting us.

Contact Information

Website: kretivosystems.com
Email: systems@kretivosystems.com
Address: 51, Yusuf-Esan Street, Costain, Lagos